Privacy Policy

Your privacy is important to us. This policy explains how we collect, use, and protect your personal data in accordance with GDPR.

1. Data Controller

Patrick Morales (referred to as "we", "us", or "our") is the data controller responsible for your personal data.

Contact Information:
Address: Hulstweg 11, 1032 LB Amsterdam, Netherlands
Email: patrick@jointhealth.nl
Phone: +31 6 12345678

2. What Data We Collect

We may collect and process the following personal data:

  • Identity Data: First name, last name
  • Contact Data: Email address, phone number
  • Health Data: Information about your joint health conditions and goals (only with explicit consent)
  • Technical Data: IP address, browser type and version, time zone setting, browser plug-in types and versions
  • Usage Data: Information about how you use our website

3. How We Use Your Data

We use your personal data for the following purposes:

  • To respond to your inquiries and provide our services
  • To schedule appointments and consultations
  • To send you relevant health information (with your consent)
  • To improve our website and services
  • To comply with legal obligations

Legal Basis for Processing

We process your data based on: (a) your consent, (b) performance of a contract, (c) legal obligations, and (d) legitimate interests in providing health coaching services.

4. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes we collected it for:

  • Contact inquiries: 2 years after last communication
  • Client records: 7 years (legal requirement for health professionals in the Netherlands)
  • Marketing consents: Until you withdraw consent

5. Your Rights Under GDPR

Under the General Data Protection Regulation, you have the following rights:

  • Right to Access: Request copies of your personal data
  • Right to Rectification: Request correction of inaccurate data
  • Right to Erasure: Request deletion of your data ("right to be forgotten")
  • Right to Restrict Processing: Request limitation of data processing
  • Right to Data Portability: Receive your data in a structured format
  • Right to Object: Object to processing based on legitimate interests
  • Right to Withdraw Consent: At any time where we rely on consent

To exercise these rights, please contact us using the information below.

6. Cookies and Tracking

Our website uses minimal cookies necessary for functionality:

  • Essential Cookies: Required for the website to function properly
  • Analytics Cookies: Help us understand how visitors interact with our website (anonymized)

You can control cookies through your browser settings. We do not use tracking cookies for advertising purposes.

7. Data Security

We implement appropriate technical and organizational measures to protect your personal data:

  • SSL encryption for all data transmission
  • Secure password protection for all systems
  • Regular security updates and monitoring
  • Limited access to personal data (only authorized personnel)

8. Third-Party Sharing

We do not sell your personal data. We may share data with:

  • Service providers who assist in operating our website (hosting, email)
  • Professional advisors (accountants, lawyers) when legally required
  • Regulatory authorities when required by law

All third parties are bound by confidentiality agreements and GDPR compliance.

9. International Transfers

Your data is stored and processed within the European Economic Area (EEA). If any transfer outside the EEA is necessary, we ensure appropriate safeguards are in place.

Contact Us About Your Data

If you have any questions about this privacy policy or wish to exercise your rights, please contact:

Patrick Morales
Email: privacy@jointhealth.nl
Address: Hulstweg 11, 1032 LB Amsterdam, Netherlands
Phone: +31 6 12345678

You also have the right to lodge a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens).

Last updated: February 19, 2024